Question 1

How does bidding work?

Accepted Answer

Browse live auctions from your favorite creators. Place a bid above the current high bid — you must beat it by at least the minimum increment. If no one outbids you when the countdown hits zero, you win. A hold is placed on your card automatically when you win.

Question 2

What happens when I win?

Accepted Answer

A fulfillment chat opens between you and the creator. They deliver your item — a shoutout video, follow-back, or video call — and once you confirm receipt, your card is charged and the creator gets paid. If you don't confirm within 48 hours, it auto-confirms.

Question 3

What if the creator doesn't deliver?

Accepted Answer

If the creator fails to deliver within the agreed window, you can flag non-delivery. The hold on your card drops automatically and you are not charged.

Question 4

Can I get a refund?

Accepted Answer

All sales are final once a creator delivers and you confirm receipt. The only exception is creator non-delivery — if they don't deliver, you are never charged.

Question 5

Is my payment information safe?

Accepted Answer

Yes. Payments are processed by Stripe, one of the world's most trusted payment platforms. Bidlyy never stores your card details.

Question 6

What is Buy It Now on Bidlyy?

Accepted Answer

Some auctions let a fan pay a set price to end the auction instantly instead of waiting for the timer, while still letting the auction run normally if no one uses it.

Question 7

Is Bidlyy different from Cameo?

Accepted Answer

Cameo uses flat-rate pricing — every fan pays the same amount. Bidlyy uses auctions, so price reflects actual demand, and creators keep up to 93% instead of Cameo's typical rate.

Question 8

How do I get paid?

Accepted Answer

Once a fan confirms receipt of your delivery, a 48-hour dispute window opens. After it closes, your payout releases automatically to your connected bank account, arriving in 2-5 business days — about 3-7 days in total.

Question 9

How long do payouts take?

Accepted Answer

About 3-7 days in total: a 48-hour dispute window after the fan confirms receipt, then 2-5 business days for the bank transfer. Your very first payout can take up to 1-2 weeks while Stripe verifies your payout account.

Question 10

What does Bidlyy take?

Accepted Answer

Creators keep up to 93%. We take a flat 7% platform fee, or $1 per sale — whichever is greater. Standard third-party payment processing fees also apply (approx 2.9% + $0.30 per transaction). No monthly fees, no setup costs, no hidden charges.

Question 11

Who can join as a creator?

Accepted Answer

Anyone with a following — if your fans want real access to you, you belong on Bidlyy.

Question 12

What if a fan doesn't confirm receipt?

Accepted Answer

If a fan doesn't confirm within 48 hours of you marking your delivery as complete, Bidlyy auto-confirms and your payout is released automatically.

Question 13

Can I use Bidlyy with a small following?

Accepted Answer

Yes — auction starting prices are creator-set, so there's no minimum audience size required to list.

Question 14

Does Bidlyy have a referral program?

Accepted Answer

Yes. Creators earn 50% of Bidlyy's platform fee on everything a creator they referred sells, for that creator's first 12 months.

How it works

For fans

For creators